Privacy Policy

Last Updated: [Date]

At FX Decision Engine ("we", "us", "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.fxdecisionengine.com) or use our services.

1. Data Controller

The data controller is:
FX Decision Engine (Phronesis Holdings Ltd or Sole Trader – as legally registered)
Email: team@fxdecisionengine.com

2. What Data We Collect

a) Information you provide directly
Contact details (name, email), business information through intake questionnaire or contact form.

b) Information collected automatically
Technical data (IP address, browser type) processed by our hosting provider (Cloudflare) for security. Essential cookies only.

3. How We Use Your Data

We process your data to respond to enquiries, deliver services, process payments, comply with legal obligations, and improve our services. Legal bases include contract performance, legitimate interests, and legal obligations.

4. Data Sharing

We do not sell your data. We share with: Google Workspace (email), Cloudflare (hosting), Formspree (contact form), Wise (payments). All are GDPR compliant.

5. International Transfers

Some providers may process data outside the EEA; we rely on adequacy decisions or Standard Contractual Clauses.

6. Data Retention

We keep client data for the duration of the relationship plus 7 years for legal compliance. Enquiries: up to 2 years.

7. Your Rights

You have the right to access, rectify, erase, restrict, port, and object to processing. Contact us at team@fxdecisionengine.com. You may also complain to the Austrian Data Protection Authority.

8. Security

We use encryption, access controls, and two‑factor authentication.

9. Children’s Privacy

Our services are not directed at under‑18s.

10. Changes

We will post updates on this page.

11. Contact

Email: team@fxdecisionengine.com