Privacy Policy

Last Updated: 20 September 2026

At FX Decision Engine ("we", "us", "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.fxdecisionengine.com) or use our services.

1. Data Controller

The data controller is:
FX Decision Engine
Email: team@fxdecisionengine.com

2. What Data We Collect

a) Information you provide directly
Contact details (name, email) and business information submitted through our intake questionnaire or contact form.

b) Information collected automatically
Technical data (IP address, browser type) processed by our hosting provider (Cloudflare) for security. Essential cookies only.

3. How We Use Your Data

We process your data to respond to enquiries, deliver services, process payments, comply with legal obligations, and improve our services. Legal bases include contract performance, legitimate interests, and legal obligations.

4. Data Sharing

We do not sell your data. We share with: Zoho Mail (email hosting), Cloudflare (hosting and DNS), Formspree (contact form submissions), and Wise (payment processing). All providers are contractually bound to process data in accordance with GDPR.

5. International Transfers

Some providers may process data outside the EEA; we rely on adequacy decisions or Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We keep client data for the duration of the relationship plus 7 years for legal compliance. Enquiries: up to 2 years.

7. Your Rights

You have the right to access, rectify, erase, restrict, port, and object to processing. Contact us at team@fxdecisionengine.com. You may also lodge a complaint with the relevant supervisory authority in your jurisdiction.

8. Security

We use encryption in transit, access controls, and two-factor authentication on our business accounts.

9. Children's Privacy

Our services are not directed at individuals under 18.

10. Changes

We will post updates on this page with a revised "Last Updated" date.

11. Contact

Email: team@fxdecisionengine.com